I saw an ad from Alexsys touting the benefits of their Alexsys Team software. It not only tracks bugs. It also tracks team tasks. The thing is supposed to be highly customizable. I guess these tasks can be thought of as action items. You can also track features in addition to bugs.
This software does "trend analysis". I wonder if that means it automatically produces metrics. I used to hate to manually compute monthly metrics on defect closure rates. In the end, I talked my manager out of requiring such metrics gathering.
Looks like Alexsys provides a free trial. My customer is really intent on my team using Clearquest from IBM. So my hands may be tied. However the customer usually does not care what we use internally. Maybe it is time to try something new.
Reproducing a Race Condition
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We have a job at work that runs every Wednesday night. All of a sudden, it
aborted the last 2 weeks. This caused some critical data to be late. The
main ...